360MerchantServices Frequently Asked Questions

Purchaser Questions:

  1. What is 360MerchantServices?
  2. Why should I request a quote?
  3. Is this service really free? How does 360MerchantServices make money?
  4. How does the quoting process work?
  5. How many suppliers will I hear from?
  6. By using this service, am I going to get spammed?

Supplier Questions:

  1. How does 360MerchantServices help suppliers like me?
  2. How good are the 360MerchantServices leads?
  3. How much do the leads costs?
  4. What if I get a lead that doesn’t fit my criteria?
  5. How many leads will I receive each month?
  6. How many suppliers receive each lead?
  7. Can I get exclusive leads or only pay for closed leads?
  8. What is your cancellation policy?
  9. How do I sign up?

Purchaser Answers:

1. What is 360MerchantServices?

360MerchantServices is a free service that saves you money and time by finding the right supplier for office chairs, office desks and tables, and systems furniture for you.

We are a leading business services marketplace that matches buyers and suppliers. We help you save time and money by streamlining the quoting and purchasing process through our unique buying process.

  • First, you answer some simple questions about your purchasing needs
  • Then, 360MerchantServices finds quotes from up to five qualified vendors in your area
  • Lastly, you select the best solution for you

Of course, you are under no obligation by using our free service. The time it used to take to shop around to find the best price has now been reduced to a click of the mouse!

2. Why should I request a quote?

Two simple reasons: time and money. In the information age, there's no need to waste your time and resources calling and evaluating many different vendors to find the right price and service for you. We can handle that process quickly and easily for you! By requesting quotes online at 360MerchantServices, solution providers will compete for your business and proactively contact you.

3. Is this service really free? How does 360MerchantServices make money?

The service is free of charge to you as the buyer. 360MerchantServices makes money by charging a small fee to suppliers who want your business. They pay for the chance to show you their quote, so the cost to you is absolutely free.

4. How does the quoting process work?

It's simple:

  • First, fill out and complete our simple online questionnaire. This will help us determine which suppliers are be best suited to fit your needs.
  • The suppliers review your business needs and generate a quote based on their best, competitive price.
  • The suppliers will then contact you and present their best offer. You sit back and decide which one best fits your needs.

You are under no obligation to buy. This is a 100% free service to you as the buyer.

5. How many suppliers will I hear from?

We will provide you with quotes from up to five different suppliers. All you have to do is answer a few questions letting us know exactly what you need, and we’ll find the suppliers who are the best fit for your business.

6. By using this service am I going to get spammed?

360MerchantServices takes your privacy very seriously. We will never sell or share your information with any third parties except for the companies whose quotes you receive. Your privacy is our priority.

Ready to start a quote request? Visit our services page and get started.

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Supplier Answers:

1. How does 360MerchantServices help suppliers like me?

360MerchantServices believes the best sales leads are “customers who are looking for you.” This is exactly what we give you: potential customers who are looking to purchase your product.

The 360MerchantServices process is simple:

  • Prospective buyers fill out an online lead form for the product that they are looking to purchase or rent for their business.
  • 360MerchantServices verifies the buyer’s information and matches it up to appropriate suppliers like yourself (Maximum of five total suppliers).
  • You are sent an email with the buyer’s contact information and purchasing requirements.
  • You sell! No more cold calling, only closing.

 

Our service is fully customizable for your needs:

  • You select the products/services you want to offer
  • You select the geographical coverage area.
  • No subscription fees- Leads are priced on a per lead basis.
  • No obligation or long-term contracts. You can cancel at anytime.

2. How good are the 360MerchantServices leads?

The leads you will receive from 360MerchantServices will be from business who are looking to buy; all of them will have filled out a comprehensive lead form which includes their full contact information as well as their purchasing criteria. You then spend your time closing and not prospecting.

3. How much do the leads costs?

There are no subscription fees or long term commitments involved with buying leads from 360MerchantServices. Leads are priced on a per lead basis and you only pay for the valid leads you receive. Currently, leads cost between $5 and $50 depending on the product/service, company size and other relevant factors.

4. What if I get a lead that doesn't fit my criteria?

360MerchantServices guarantees that each customer lead you receive will be:

  • In the service area and for the products you requested
  • Delivered to you in a timely manner
  • Not from one of your competitors


If any of these terms are not met simply contact us at CustomerCare@360Partners.com. If we find that one of these conditions were not met, we will happily credit your account for the lead.

5. How many leads will I receive each month?

The number of leads you will receive is bases on two factors: 1) How many leads 360MerchantServices receives for your specific product and geographic coverage. The larger the territory you can serve and more products you can offer, the more leads you are eligible to receive. 2) How many leads you WANT to receive. You can select a maximum number of leads you'd like to receive each month when you register for our lead referral service.

6. How many suppliers receive each lead?

Buyers come to 360MerchantServices because they want to speak with multiple vendors like yourself in a timely manner. We will not oversell a lead. We will forward a lead to 4 or fewer vendors.

7. Can I get exclusive leads or only pay for closed leads?

Currently, 360MerchantServices is not set up to provide suppliers exclusive leads or work on a closed lead basis. The value that we provide to buyers is that we will have up to five qualified suppliers respond to their quote request.

8. What is your cancellation policy?

You can opt out of our network at any time and only pay for the leads that you have received. No subscriptions or long term commitments. Just 30 day's notice to cancel

9. How do I sign up?

Easy! Just fill out our brief online registration form. It only takes a few minutes and you will gain immediate access to your personal supplier portal where you setup your contact info and leads. Signing up puts you under no obligation, it's free.

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Still have questions? Email us at Sales@360Partners.com or call us at 800-494-5949

Ready to start receiving qualified sales leads?
Visit our supplier sign-up page and get started.

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